Safety Reminders
February 18, 2022
SEPTA is reminding riders and anyone else walking or traveling near the system about the dangers of trespassing in the tracks and the importance of being aware of their surroundings.
In addition to reminding the public about safe travel practices, SEPTA also has signs posted throughout the system with information about suicide prevention and the phone number for the National Suicide Prevention Line (800) 273-TALK.
Main Points:
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Trains can run on any track and in any direction at any time. Also, don’t assume that trains only run according to a published schedule.
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Do not think you think you can listen for the sound of a train to know when to clear the tracks, Today’s trains aren’t loud. Electric vehicles and welded rails mean trains no longer make that clickety-clack noise. You won’t know the train is coming until it’s too late to get out of the way.
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SEPTA’s trains can weigh one million pounds and it takes a considerable distance for one to come to a complete stop even when traveling at a moderate speed.
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At railroad grade crossings, closing gates, warning bells and flashing lights indicate that the train – or trains in multiple track territory – is approaching and has the right of way.
For those waiting to ride:
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Do not run for buses, trains, trolleys or attempt to board a moving vehicle. Passengers could be seriously injured or even killed if they fall into or under vehicles.
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Do not stand or lean into the path of an incoming vehicle. Always stand at least a few feet away from the bus lanes or the train, trolley, or subway tracks.
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Do not put your hand, pocketbook, umbrella, or any other object in the closing door of a train, bus or trolley.
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Look before boarding or exiting a bus or trolley. On certain routes, where the streets are wide enough, cars may try to pass a stopped trolley or bus.
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Regarding routes with center island platforms: always enter and exit the island from the proper locations. Be sure to access the islands only when the pedestrian light is green and hold children's hands when crossing the street.
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Operators and Engineers will occasionally pass-up riders if a vehicle is full. SEPTA cannot allow additional passengers to board a vehicle if doing so will cause unsafe riding conditions.
Safety On-Board Vehicles:
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When traveling with children, please remain extra vigilant during your ride. When exiting the vehicle, always hold the child's hand and escort them on and off the vehicle.
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Keep personal belongings with you at all times while traveling on our buses, subways, trolleys, and trains. Before boarding or exiting one of our vehicles, please take a moment to make certain you have all your possessions, including any briefcases, purses, backpacks, packages or suitcases.
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Be aware of your surroundings. Most riders use the same travel pattern each day and become very familiar with stations, vehicles, employees and fellow riders. Be alert for suspicious people or objects. Most, of course are harmless, but if you are genuinely concerned calmly inform a police officer or uniformed SEPTA employee. Never confront a suspicious person or touch a suspicious object.
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If there is an emergency, call 911 immediately. There are also emergency call boxes on board trains that will connect you to the operator, and we urge all riders to download the SEPTA Transit Watch App, which allows you to discretely text with SEPTA Police to report incidents and other concerns.
SEPTA’s number one concern will always be YOUR safety. We are committed to delivering safe, reliable and accessible service.
